Yesterday, CCTV Financial Channel exposed the double eleventh four chaos to deceive consumers, Tmall Jingdong double middle gun.
Phenomenon 1: Premium price after price increase
A back shoulder male bag usually sells 298 yuan, November 4th price adjustment to 503 yuan, double eleven changes to 488 yuan, the exposed store is a Tmall Padieoe flag store. In the face of the reporter’s question, the merchant said that if other buyers have found more than 200, I can contact the merchant to return the difference, and how many people will find this problem.
In the face of questioning, the merchant said: The price is freedom, not how to say how the Industrial and Commercial Bureau said
Ok, Xiaobian said that this business is very cattle, actually challenge the Industry and Commerce Bureau, I hope to see the buyer reported, and let go of the merchant to return the difference. In addition, according to the lawyer, you can ask the merchant to compensate 4 times the difference.
Phenomenon 2: Release Promotion in advance, pay the gold pre-order mobile phone
The exposed mobile phone is the Tmall shop, it is glory 8, usually sell 2499 yuan, and the activity period will be charged at 99 offset 200 yuan, which means that the double eleven needs 2388 yuan to buy.
However, it is not 2299, but it will be 2299, but it can also reduce 200 for 2,000, so the double eleven needs 2099 to buy 32G glory 8, which is cheaper than snapped up. 300 yuan, you may be too happy to see this here, but for the scheduled buyer is a deception, according to the provisions of buying expensive, the business is required to compensate, but the merchant said only to buy coupons for buyers, can’t compensate cash.
Xiaobian said, do you want to be so pit? In advance, it is good to buy in advance, and the business should not be so moral.
Phenomenon 3: Apple 7plus is changed to Jingdong voucher
Jingdong Double Eleven Winning Information, consumers think that they are fraud, after getting the confirmation of Jingdong customer service, quickly buy, who knows when they receive, the winning information has become a coupon
Consumers then hit the Beijing East customer service, but was told that the front desk system was wrong, and the Jingdong coupon for 200 yuan
Tmall Individual Business Horse Tiger is worthy of the wrong price, but the system of Jingdong Mall will also make it, I don’t know how Liu Qiangdong explains.
Phenomenon 4: Suning Tesco after-sales service reply is robot calling to customer service waiting for processing
Mr. Chen, CCTV, and the Apple mobile phone purchased in Suning Tested suddenly black screen when he took the next day. The contact customer service was the robot reply. It could not solve the actual problem. The customer service phone is also pushing, then let the wait for processing, Finally, let the tickets that have been inspected and that the already activated mobile phone does not support the return. But don’t activate Apple phones, how can I find a problem?
7 days no reason to return is just a number, now there is a problem, it is necessary to detect, it is a bon.
Finally, in this exposure, Tmall, Jingdong, Suning Tesco appeared, varying degrees to losses consumers, expert lawyers said that rights protection can also go to the Consumer Association to complain, hoping to protect consumer legitimate rights .
Finally, I haven’t encountered these four phenomena, or other deception.
This article is coming to CCTV, the article is the title of Taishan Technology.